The COD control room for Bangladesh
Who has this order now?
See who needs a call, which bookings failed, where deliveries are stuck and how much COD is still unsettled — every task assigned to a person, with a deadline.
Books and tracks
- Pathao
- Steadfast
- RedX
- CarryBee
Pathao
Steadfast
RedX
CarryBee
- Where it leaks
- One desk
- When it fails
- Free trial
- orders processed
- 500,000+orders processed
- items sold
- 1,200,000+items sold
- active agents
- 200+active agents
- tasks logged with owner and time
- 100,000+tasks logged with owner and time
Where the money leaks
The call didn't happen. The booking didn't go. The cash didn't match.
When confirmation, booking and settlement live in different places, you find out at the end of the day. Oryza turns every stuck order into an assigned task the moment it happens.
18
calls pending
Every missed call shows who owns it and when it has to happen.
7
bookings failed
A failed courier booking becomes a task immediately — nothing hides in a log.
৳2,40,000
COD unsettled
The order stays open until the cash is matched — not when the parcel leaves.
All figures on this page are sample data. No customer information is shown.
One desk, three answers
Who do I call? Which order is stuck? How much cash is unmatched?
The call list, the script, the owner and the follow-up — all on the same order.
Work desk · today
| Order | Task | Waiting | Assignee |
|---|---|---|---|
| #10482 | Confirm | 12m | Rumana A. |
| #10491 | Callback | 41m | Unassigned |
| #10488 | Confirm | 6m | Sabbir R. |
- Under 1h
- 22
- 1–4h
- 14
- 4–24h
- 9
- Over 24h
- 4
Pathao, Steadfast, RedX and CarryBee bookings on one screen. A failure becomes a new task.
Courier bookings
| Consignment | Courier | Order | Status |
|---|---|---|---|
| CB-88213 | CarryBee | #10482 | Accepted |
| SF-40917 | Steadfast | #10476 | Accepted |
| — | RedX | #10493 | Booking failed |
- Accepted
- 186
- Retried
- 12
- Failed
- 7
Courier dues, returns, fees and cash — reconciled order by order, with the evidence.
COD reconciliation
| Order | Expected | Collected | Status |
|---|---|---|---|
| #10482 | ৳2,450 | ৳2,450 | Matched |
| #10476 | ৳1,180 | ৳1,180 | Matched |
| #10455 | ৳3,200 | ৳2,900 | Short ৳300 |
- 0–3 days
- ৳1,20,000
- 4–7 days
- ৳68,000
- 8–14 days
- ৳41,000
- Over 14 days
- ৳31,000
Calling floor: the call workspace, Live Floor, transfers, dispositions and recording controls are built in. Live audio connects through your own licensed telephony provider during setup.
When delivery fails
Delivery failed. Ownership didn't.
The moment a courier reports a failed delivery, Oryza creates the next task: call the customer, rebook, take the goods back into stock, and settle the COD.
- RedX delivery failed
- Tanvir took the recovery task
- Rebooked on Steadfast
- ৳800 of goods back in stock
- COD ৳1,180 matched
The order stays open until it's resolved: ৳1,980 expected at dispatch, ৳800 of goods returned to stock, ৳1,180 collected and matched.
Built for Bangladesh COD
Your couriers, your workflow, your language.
Every courier on one screen
Book, track and follow up with Pathao, Steadfast, RedX and CarryBee without leaving the order.
বাংলা work desk
The screen your agents work in all day is fully in Bangla. So is this page.
COD is the core model
Cash collection and settlement are part of the record itself — not a payment method bolted on at the end.
Failures become tasks
A rejected booking or a failed delivery doesn't sit in a log — it becomes an assigned task.
Returns and partial delivery
Returned goods reduce what the courier owes you, and the reconciliation shows exactly why.
Your own order sources
Your store, a scheduled import, the API or manual entry — every order traceable to its source.
- Pathao
- Steadfast
- RedX
- CarryBee
Before you decide
See the whole thing.
Every feature in the console
Order desk, calling floor, couriers, catalog, COD reconciliation, reports and roles — the complete list, each one a real screen.
See all featuresHow it works, order by order
Follow one order through a real week — from the 11pm order to the cash matching on Thursday. No feature names, just the story.
See how it worksStart with a free month
Run your own orders through it for a month — free.
One order source, two couriers and a five-seat team: the owner, a manager and three agents covering orders, delivery and settlement.
One month free · no card required · no auto-renewal
- Day 1Your orders and couriers connected.
- Week 1Your team working live in Oryza.
- Week 4A before-and-after scorecard from your own data.
A full month of real use on your own orders, at no cost. Pricing afterwards is a conversation you have once you've seen the results.
Common questions
Frequently asked questions
- Does Oryza build my online shop?
- No. Your shop stays exactly as it is — Oryza manages everything that happens after an order comes in.
- Do calls happen inside Oryza?
- The call workspace, Live Floor, ownership and call outcomes live in Oryza. Audio runs through your own licensed telephony provider, connected during setup.
- What's included in the free month?
- One store or scheduled import, two supported couriers, and a five-seat team — owner, manager and three agents.
- What does it cost afterwards?
- Nothing during the trial — no card, no auto-renewal. Pricing is discussed once you've seen your own before-and-after results.
- Where it leaks
- One desk
- When it fails
- Free trial
A twenty-minute demo, on your own orders.
Bring a week of orders in whatever format you keep them. We'll show you where work and cash get stuck — and tell you honestly whether Oryza fits your operation.