The Bangladesh COD control room
Who has this order now?
- Expected
- ৳2,450
- Courier fee
- −৳67
- Settled
- ৳2,383
Cash on delivery. Do not release goods before collection. Report any discrepancy against this consignment the same day.
Oryza turns every missed call, failed booking, return and COD gap into owned work — with a name and a clock on it.
For COD teams handling 1,000–20,000 orders a month.
Books and tracks
- Pathao
- Steadfast
- RedX
- CarryBee
The gap between steps
The call didn't happen. The booking didn't go. The money didn't match.
When each job lives somewhere else, you find out at the end of the day. Oryza puts a name on the stuck one straight away.
Figures and records on this page are examples. No customer data appears here.
At risk this morning
- callbacks overdue18
- bookings failed7
- cash unmatched৳2,40,000
18callbacks overdue
Whose job the missed call is, and when it has to happen — both visible.
7bookings failed
A failed courier submission becomes work, not a hidden error nobody sees.
৳2,40,000cash unmatched
The order stays open until the money matches. Not when the parcel moves.
One desk, three answers
Who do I call? Which order is stuck? How much cash is unmatched?
The call list, the script, the owner and the follow-up — all on the same order.
Work Desk · today
| Order | Work | Waiting | Owner |
|---|---|---|---|
| #10482 | Confirm | 12m | Rumana A. |
| #10491 | Callback | 41m | Unassigned |
| #10488 | Confirm | 6m | Sabbir R. |
- Under 1h
- 22
- 1–4h
- 14
- 4–24h
- 9
- Over 24h
- 4
Pathao, Steadfast, RedX and CarryBee bookings, visible. A failure becomes a new job.
Courier submissions
| Consignment | Partner | Order | State |
|---|---|---|---|
| CB-88213 | CarryBee | #10482 | Accepted |
| SF-40917 | Steadfast | #10476 | Accepted |
| — | RedX | #10493 | Submission failed |
- Accepted
- 186
- Retried
- 12
- Failed
- 7
Courier dues, returns, fees and cash — matched order by order, with the evidence.
COD reconciliation
| Order | Expected | Collected | State |
|---|---|---|---|
| #10482 | ৳2,450 | ৳2,450 | Matched |
| #10476 | ৳1,180 | ৳1,180 | Matched |
| #10455 | ৳3,200 | ৳2,900 | Short ৳300 |
- 0–3 days
- ৳1,20,000
- 4–7 days
- ৳68,000
- 8–14 days
- ৳41,000
- Over 14 days
- ৳31,000
Calling floor: the call workspace, Live Floor, transfer, dispositions and recording controls are built. Live audio connects to your own licensed phone provider during setup.
A failed delivery is not the end
Delivery failed. Ownership didn't.
The moment the courier reports a failure, Oryza makes the next job: call the customer, rebook, put returned goods back into stock, then match the COD and close.
- RedX delivery failed
- Tanvir took the recovery
- Rebooked on Steadfast
- ৳800 returned to stock
- COD ৳1,180 matched
The order stays open until it is solved. ৳1,980 expected at dispatch, ৳800 of goods back, ৳1,180 collected.
Built for Bangladesh COD
Your numbers, your couriers, your language.
Every courier, one screen
Book, track and chase Pathao, Steadfast, RedX and CarryBee without leaving the order.
বাংলা work desk
The screen your operators sit in all day reads in Bangla. So does this page.
COD is the model
Collection and settlement are the record, not a payment method bolted on at the end.
Failures come back as work
A rejected booking or a failed attempt opens an owned task instead of sitting in a log.
Returns and partial delivery
Goods that come back reduce what the courier owes you, and the reconciliation shows why.
Your own order sources
Your store, a scheduled export, the API, or typed in by hand — each traceable to where it came from.
- Pathao
- Steadfast
- RedX
- CarryBee
First, let us see your problem
Run your own orders through it for a month. Free.
One order source, two couriers, and a desk for five people — the owner, a manager, and three agents on order, delivery and settlement.
Free for one month · no card · no auto-renewal
- Day 1Your orders and couriers connected.
- Week 1Your team's real work running in Oryza.
- Week 4Before-and-after scorecard from your own 30 days.
A month of real use on your own orders, at no cost. What it costs after that is a conversation once you have seen your own numbers.
Questions worth asking
- Does Oryza build my online shop?
- No. Your shop stays exactly as it is. Oryza runs the work that starts after the order arrives.
- Do the calls happen in Oryza?
- The call workspace, Live Floor, ownership and call outcomes are in Oryza. The audio runs on your own licensed provider, connected during setup.
- What gets connected in the month?
- One store or scheduled export, two supported couriers, and a desk for five: the owner, a manager, and three agents on order, delivery and settlement.
- What does it cost after the month?
- Nothing during it, no card, no auto-renewal. What it costs after is a conversation once you have seen your own before-and-after.
Twenty minutes, your own orders, no slides.
Bring one week of orders however you keep them. We map where work and cash are stuck, and say plainly if Oryza is not worth it for you.